Art for beautiful misfits
Art for beautiful misfits
Effective Date: July 20, 2026
At Vega La Vamp Arts, every piece is created with care, creativity, and attention to detail. Whether you’re purchasing an original painting, a handcrafted gothic doll, or a custom commission, we strive to ensure your order arrives safely and in excellent condition.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
We proudly ship to customers worldwide where shipping services are available.
International customers are responsible for ensuring that purchased items comply with their country’s import regulations.
Estimated delivery times may vary depending on your location.
Please note that delivery estimates are not guaranteed and may be affected by customs processing, weather conditions, holidays, or carrier delays.
Shipping costs are calculated during checkout based on:
Any applicable customs duties, import taxes, or local fees are the responsibility of the customer.
Please ensure your shipping address is accurate before placing your order.
Vega La Vamp Arts is not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
If your package arrives damaged:
If your package appears lost during transit, please contact us and we will work with the shipping carrier to investigate the issue.
Because many of our products are handmade, original, or custom-created, our return policy is limited.
We accept returns only if:
Return requests must be submitted within 7 days of receiving your order.
Items must be returned unused, in their original packaging, and in the same condition in which they were received.
The following items cannot be returned:
Unless they arrive damaged or incorrect.
Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
Original shipping charges are non-refundable unless the return is due to our error.
We only replace items if they are:
If you require an exchange, please contact us before returning your item.
Customers are responsible for return shipping costs unless:
We recommend using a tracked shipping service for all returns, as we cannot guarantee receipt of returned packages.
Custom commissions involve significant time and artistic work.
Once work has begun on a commissioned piece:
If a commission is canceled before work begins, any refund will be subject to the terms agreed upon at the time of purchase.
